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Supporting a Retirement Facility
with an Operations Transformation

Situation

  • Client is the chief strategy officer at an investment firm with retirement facilities in Northern California.
  • Seeking to present recommendations to the Principals on strategies to increase revenue across 2 prime locations, after a 12 week due diligence.
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Complication

  • No in-house expertise in data mining, analytics and presentation. Gut feel understanding, but no ability to substantiate any hypothesis.
  • Good operators, but unable to articulate a compelling story leading to a clear cut recommendations deck.
  • Rudimentary internet researching skills.
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Resolution

  • CCA setup a 3 member consultant team dedicated to supporting the client with the writing of the final recommendations deck across the 12 weeks of the transformation.
  • Provided support with both primary and secondary research to gain insights into the competitive landscape.
  • Provided presentation design support to enhance the format of the presentation.
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Impact

  • Client presented a more informed recommendation based off of CCA’s research.
  • Client presented to the Board a full business week earlier than originally anticipated.
  • Ultimately, he was able to dedicate more time to the actual strategy proposal which got a final sign-off from the Board.
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Our Work

Use the red slider to see how we helped the client communicate their story*

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